WORK FOR OMM

Join the team…If you have retail experience and a passion for the outdoors, come and join our friendly team in The OMM Centre, based at 315 Health Club in Lancaster.

As a key member of OMM’s customer service team you will be enabled to thrive in a dynamic space that rewards ingenuity. We offer a competitive salary and use of 315 Gym.

Interested?  Send your CV and covering email to hr@arkconsultants.co.uk

OMM Ltd creates technical clothing & equipment designed for mountain runners. OMM’s product range is defined by its namesake race “The Original Mountain Marathon”, first run in 1968 as a test of skill & capabilities in the mountains.

Ecological responsibility both on the fell with our events & in our manufacturing processes are key for OMM.  RE:OMM, our repair, reuse, recycle service, is an example of our commitment to reducing our environmental impact. 

Internationally OMM has established strong markets selling to mountain & trail runners across UK, Europe & Japan bringing new product technologies & ideas to these markets.

OMM CENTRE RETAIL STAFF (June 2022)

Job Title OMM CENTRE RETAIL
Reports to OMM Centre Director
Job type Part time / Full time
Hours Negotiable (min 2 days max full time (37.5 hrs p/w)
Location OMM Service Centre 315 Health Club, Mannin Way, Lancaster LA1 3PE
Salary Band Negotiable based on experience
Holidays 28 days (pro rata) including bank holidays per annum
Benefits Pension, Gym location with full use, Uniform/Running equip allowance

General Description
The OMM Centre, located at 315 Health Club in Lancaster, combines a retail experience for visitors together with remote customer service.  Although the role focuses primarily on OMM Ltd, support is also provided for UK customers of our partner brand, Nordisk. The successful candidate will have retail experience and a passion for the outdoors. This is an opportunity to join a friendly and dynamic team, with potential for progression within a growing business.

Reporting to the OMM Centre Director, the role will include, but not be exclusively limited to: –
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• Answering queries and providing advice to consumers in person, as well as by phone, email and web chat
• Problem solving consumer returns queries and warranty claims
• Assisting with customer purchase decisions, and processing in-store sales
• Maintaining shop presentation and monitoring stock levels
• Providing support and working at OMM events, including onsite remote retailing

Essential

• Provide excellent customer service
• Knowledge and understanding of outdoor and running technical kit (OMM specific training will be provided)
• Computer skills: Outlook, Excel, web tools
• Good communicator, both verbal and written
• Work as part of a team
• Problem solver
• Self-motivated, enthusiastic and able to work alone under direction and own initiative.
• Weekend working required

Desirable

• Off road runner, ideally with experience of mountain marathons
• Previous experience working in retail